Support

Write to alex@mony.company with what happened, and a screenshot if you have one. We aim to answer within a day.

Signing in

Frida uses Sign in with Apple and nothing else, so there is no password to reset. If you signed in with a different Apple ID, sign out and sign in again with the one you used before.

Connected accounts

Open your library from the top of the screen, tap the person button, and choose the service to connect or disconnect it. You can also remove Frida’s access to a Google account at myaccount.google.com/permissions.

Orders and bookings

Frida never pays for anything until you approve it. For a problem with something you bought or booked, write to us with what it was and roughly when, and we will help you reach the seller.

Deleting your account

Open your library, tap the person button, then Delete Account. It erases your conversation and everything Frida remembers from your phone, disconnects your accounts, and clears what our server holds. It cannot be undone.

Reporting an answer

If Frida says something objectionable, write to us with the text and when it happened. We aim to acknowledge a report within 24 hours.

Frida · MonyCompany Inc